Earlier in the day I had walked through the village. The taxi drivers were there in full force, they always love wet windy days, and they say it is good for business. It was sad to see them though blocking the disabled parking bays. I pointed this out to them and they made a comment that disabled people should not be driving in such weather. I left with a sad and heavy heart.
The incident reminded me of another friend I had years ago, he ended up driving a taxi but he was the opposite to those I encountered yesterday.
He had been a managing director of a firm and had worked long hours often seeing little of his family. He was successful, but unhappy. He felt there had to be more to life than this. He decided to resign and buy a taxi.
he very soon built up a successful taxi firm, but he never gave up driving his taxi, even though he employed others to work with him. He built up a reputation for care of customers. His cabs always had a newspaper folded neatly in the back seats. There was always a selection of music tapes the passenger could listen to if they wanted. He always got out the cab to open the door s to let passengers in and out, and he always helped with their luggage or groceries. He was a caring cab driver who went the extra mile.
I remember him once telling me it was easy to drive a cab. it was simple to be a cab driver. The thing was he wanted to be not just a cab driver but an excellent one.
He once said this to me, “One thing I know for sure, to be good in my business I could simply just meet the expectations of my passengers. But, to be GREAT in my business, I have to EXCEED the customer's expectations! I like both the sound and the return of being 'great' better than just getting by on 'average'"
This brings me back to my starting point. I thought I had reached average in writing blogs. Average has never been good enough for me. Thanks to those of you who yesterday made me feel a bit above average for you I will continue to collect my stories and share them.
I will do some more stravaiging and take you with me. I hope you can come along.
Have a great day.