I studied the clock on the wall as the second hand repeated its journey for the now sixth time. This must be a really important person they are serving I thought. The need for urgency was so obvious.
At last one of them turned her attention to me. “What can I do for you?” I thought for a moment and said, “Serving me would be nice.” “I see,” she said, “What can I get you?”
Well I had an answer but decided just to tell her what it was I wanted. She went to get the required items. Actually it looked like maybe she was having a real bad day. Her face looked so sad and downcast. At last all the required items were gathered and I paid the bill.
Surprise, surprise she could smile. She beamed as she handed me the receipt. “Can I ask you to look at the back of the receipt? We are asking customers to go online and complete a customer service survey. You could wind £200.”
I looked at her straight in the face and gave her a gentle smile. “I would just love to complete your survey.” Yesterday I did just that can you guess what I said in it? I will leave you to think about that.
Reminded me of the survey about artists and light bulbs.
How many artists does it take to change a light bulb?
Ten. One to change it, and nine to reassure him about how good it looks.
How many modern artists does it take to change a light bulb?
Four. One to throw bulbs against the wall, one to pile hundreds of them in a heap and spray-paint it orange, one to glue light bulbs to a cocker spaniel, and one to put a bulb in the socket and fill the room with light while all the critics and buyers are watching the fellow smashing the bulbs against the wall, the fellow with the spray-gun, and the cocker spaniel.
How many surrealists does it take to change a light bulb?
Two. One to hold the giraffe and the other to fill the bathtub with brightly coloured machine tools.
How many visitors to an art gallery does it take to change a light bulb?
Two. One to do it and one to say "Huh! My four-year old could've done that!"
How many members of staff does it take to serve a customer? Five if the customer cannot take time to come to the shop.
How many muscles does it take to create a smile? Every muscle in your head. I hope they are all working right now.
I am indeed looking forward to today I hope you are also. And yes the above story about the shop and the survey is a very true story, I can give you the link to the customer survey.
This blog is linked to my other. I Have Added More Darks
